Infographic of the behavior of the 4.2 billion texters worldwide.
They’re the short messages that increasingly form the bulk of human interactions. But if you think it’s big in the US, take a look at the rest of the world in this infographic on global texting.
MBA Online
Here are the most popular stories that retailers and brands are reading right now to inspire them with their CX innovation work.
The head of Turo's U.K. team tells PSFK how the platform is poised to fundamentally shift the nature of car ownership, enabling a service it describes as the Airbnb of car-sharing and letting car owners make money on their vehicle's idle time
In this show, PSFK researchers discuss case studies and best-in-class examples that illustrate how leading retailers are using shopper data to enable tailored and dynamic customer experiences
Our latest report explores the shift from points schemes to brand passports
The brand leading the next generation of tech x beauty experiences just debuted its Color&Co virtual consultation platform, enabling on-demand personalized hair color advice as well as custom formula blends shipped to home to level up the box customer experience
CEO Zac Brandenberg explains how the online wine marketplace took on an entrenched category, realizing the opportunity to apply the convenience of ecommerce and popularity of DTC brands to the wine space
PSFK sits down with Shannon McLay, founder of the Financial Gym, for a look inside her strategy for bringing financial services to the masses and improving women's overall financial health
PSFK speaks to the co-founder and CEO of Unbound to learn more about female-driven sex tech innovation and using haptics to deliver the experiences female consumers want
These four brands are reinventing traditional loyalty systems by going experience-first with multilayered, personalized and exclusive benefits programs
Storefront communications manager Arielle Crane on some of the most successful temporary retail spaces, from brands including Amazon and MM LaFleur