menu

Apple And Amazon Top Consumer Charts For Mobile Satisfaction [Headlines]

technology

Online retail giants receive the highest marks from their smartphone customers.

Sam McNerney
  • 13 january 2012

E-retail giants Apple and Amazon are head and shoulders above the competition in a study of customer satisfaction with top retail mobile sites and apps released today by customer experience analytics firm ForeSee. ForeSee was able to collect enough data to produce statistically reliable mobile satisfaction scores for 16 of the largest e-retailers in the United States. Apple and Amazon, which scored 85 and 84, respectively, on the study’s 100-point scale, topped the list by a wide margin. Foresee.

+#technology
+amazon
+Apple
+Electronics & Gadgets
+Headlines
+mobile
+PSFK
+retail
+technology
Trending

PSFK 2017 Conference Interview: Human-Centered Design Is The Key To Future Consumers

Arts & Culture
Debriefs
PSFK EVENTS
Brand Development Yesterday
Augmented & Virtual Reality april 26, 2017
No search results found.