Jeff Staple On Best In Class Service
Design pioneer gives his five favorite examples of retail experience.
In our digitally infused world, more and more companies seem to opt for the click over the human touch. At PSFK, we believe that personal service still is critical in creating a differentiated service. To investigate this theme further, we’re running a series of interviews with experts. We asked Jeff Staple to list us five great service experiences he cherishes. With his various companies, Jeff has been innovating at the intersection of retail, design and fashion for over a decade. Here are Jeff’s five favorite examples of service: