The 'magic' of digital manufacturing could transform our homes and the industries that serve them. But at what cost?
You know the problem: the dishwasher that has cleaned your dishes faithfully for 15 years suddenly stops working. You call out a repairman who identifies the problem: the filter unit has finally given up the ghost. “Ah,” you say, much relieved, “can you fit a new one?” At which point the chap shakes his head sorrowfully. No can do, he explains. The company that made the machine was taken over years ago by another outfit and they no longer supply spares for your ancient machine.