The 'magic' of digital manufacturing could transform our homes and the industries that serve them. But at what cost?

This article titled “Is 3D printing the key to Utopia?” was written by John Naughton, for The Observer on Saturday 12th May 2012 23.05 UTC

You know the problem: the dishwasher that has cleaned your dishes faithfully for 15 years suddenly stops working. You call out a repairman who identifies the problem: the filter unit has finally given up the ghost. “Ah,” you say, much relieved, “can you fit a new one?” At which point the chap shakes his head sorrowfully. No can do, he explains. The company that made the machine was taken over years ago by another outfit and they no longer supply spares for your ancient machine.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in