menu

Get Easy Room Service By Ordering On The iPad

Get Easy Room Service By Ordering On The iPad
technology

Guests at the Hotel Bel-Air can place their orders using the electronic devices, replacing paper menus and phone calls.

Emma Hutchings
  • 2 may 2012

The iPad has revolutionized room service at the Hotel Bel-Air in Los Angeles, streamlining paper menus and phone calls in one seamless step. According to USA Today, 75% of people who order room service now place their order using the iPad in their room.

Guests are shown how to use the iPad by a front-desk agent who escorts them to their room when they check-in. They are required to place an order at least 30 mins before they want it delivered, and once it is placed, the iPad system communicates with the kitchen software. The order is printed out for the room service team and automatically sent to the relevant team in the kitchen, for example, the people in charge of making beverages would be sent an order for coffee.

Guests at the hotel will soon be able to do more on the iPads, such as placing a facial or massage reservation and ordering items from the shop.

Hotel Bel-Air

+#technology
+Apple
+Electronics & Gadgets
+ipads
+mobile
+phone calls
+retail
+seamless
+technology
+USA
+work

More in retail

retail

WeWork Has Launched Its Own Gym To Help Patrons Stay Fit

After co-working and co-living, the company has broadened its scope to include a spa and fitness center

23 October 2017
retail

How Silicon Valley Became One Of The World’s Trend Capitals

In recent years, Silicon Valley has been the epicenter of many shifts, from food to fashion and workplace culture

23 October 2017

The Latest

Event

To move beyond novelty activations and one-time gimmicks, PSFK equips marketers with the insights, templates and analytics to develop high-reach campaigns that meet consumers in the moment, collect and build upon experiential data, and build scale through content creation.

October 18, 2017
Video

DoSomething.org CEO Aria Finger shares what it takes to have a successful brand partnership

September 27, 2017
No search results found.