In Brief

Alternative communication software is changing the way workers collaborate and organize their workflow.

As global workforces expand to include employees with different skills, talents and backgrounds, there is a growing need for software and technologies that transcend location and experience. These tools need must be intuitive, universally accessible and easy to learn to ensure that every member of a team or organization can seamlessly work together from day one.

Increasingly, the solution to this dilemma takes the form of enterprise platforms designed to graft familiar communication behaviors onto routine work processes and tasks, creating a more social workflow. Along with their greater fluidity and ease, these hybrid platforms also enable companies to capture data related to performance, giving decision makers insight into how to better manage resources and staffing.

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