Textizen is an SMS platform which engages community feedback in order to inform planning decisions.

Textizen is a SMS platform for providing community feedback to urban planners and municipal decision makers regarding transportation, recreation, spending, quality of life improvements and more. To use the platform, cities ask questions on posters in public places and then collect citizen feedback that is provided via text messages.

Questions posed thus far have related to use patterns, proposal preferences and even brainstorming, for example, questions such as “what would make downtown more kid-friendly?”. In addition to providing a low cost, democratic alternative to surveys, the quantitative data offered can improve decision making, register public sentiment and even prioritize between competing topics on crowded agendas.

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