Heathrow Tracks Travelers’ Airport Locations To Decrease Delays
The UK airport is the first to use a new system that lets airlines know where passengers are.
Passengers who are running late for flights can cause delays that not only affect flight schedules and everyone involved, but also cost airlines a lot of money. If a passenger is no longer expected to board the plane, the airline will have to remove the passenger's check-in baggage and this causes even more delay.
To address this, Heathrow Airport has pioneered a new technology through its boarding card system that is designed to track the locations of passengers in the airport as well as direct the passengers where to go or what to do to catch their flight on time.