Smartphone Menus Replace Customer Service Voiceovers To Ease Frustration
Zappix is a free app service that lets people skip the usual keypad menu prompts.
Those lengthy phone menus that you have to go through when calling customer support lines can sometimes test one’s patience.
Free app service Zappix saves users from all that by turning the keypad menu prompts into a visual menu.
The app service presents the customer support menus into a visual menu and lets callers connect with the company or organization through their websites or social media with just one click from the app. Instead of listening to the phone menus, customers can just scroll or swipe through the visual menu options on the Zappix app until they find the option they’re looking for.