Marc Shillum: Seeking Consumertopia

Marc Shillum: Seeking Consumertopia
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Why e-commerce sites have the chance to offer differentiated service experiences to consumers.

Marc Shillum, Method
  • 10 november 2013

I won’t pretend to be an expert in retail, but I do like to think of myself as somewhat of an expert in shopping. Most of what I’ve learned about digital commerce, or even digitally enabled physical commerce, seems to lack the basic foundation of a good shopping experience.

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