Airbnb Plans To Transform Itself Into A Hospitality Brand
Joie De Vivre founder Chip Conley has been brought in to lend his hotel expertise to the company.
In an attempt to be more like a hospitality brand than just an online platform, AirBnB has brought Joie De Vivre founder, Chip Conley, into their ranks. With his help, the company plans to offer a seamless end-to-end experience when its customers travel – instead of just a place to stay.
This includes a set of hospitality standards that could make the guest experience for AirBnB travelers more reliable. More accurate listings, better cleanliness and appropriate ways to interact with guests are examples on the list.