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Upright Airplane Seating Maximizes Space, Reduces Prices – But Will Travelers Buy It?
Economy class could be getting a lot more intimate with the release of seats that increase cabin capacity by reducing leg room even further
25 April 2018Target To Predict Home Needs And Automate Delivery
Fetch will use sensors and bluetooth technology to help keep homes stocked up on essentials
25 April 2018The Latest
PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.
Juliana is co-founder and executive director of Ushahidi, a technology nonprofit established in Africa that develops free and open-source software for information collection, interactive mapping and data curation. Ushahidi builds tools for democratizing information, increasing transparency and lowering the barriers for individuals to share their stories. Through Crowdmap.com, Swiftly.org and accompanying mobile applications, Ushahidi is making crowdsourcing tools more available and useful. Juliana is originally from Kenya and attended the University of Missouri where she received a degree in information technology.
A talk from Scott Bedbury at PSFK 2017 stresses the importance of transparency in a country that has fallen prey to “alternative facts”
What’s New For Members
PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
DownloadThis paper explores how brands are leveraging technology to enhance engagement through product packaging.
DownloadIn its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
DetailsIn our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers
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