Heathrow Keeps Personal Shoppers On Hand For Forgetful Fliers

Heathrow Keeps Personal Shoppers On Hand For Forgetful Fliers

Airport stylists create an entire travel wardrobe before you board the plane.

Tiffany Nesbit
  • 18 april 2014

You’re at the airport already when your sister calls to say you’re joining her at a party tonight – only you haven’t packed a dress. Or, while traveling to New York on a business trip, you realize you didn’t bring any ties. For all these reasons and more, London Heathrow Airport has just launched a personal shopping service – and no, you don’t have to be a celebrity to use it.


Heathrow’s retail director Muriel Zingraff-Shariff announced the airport’s personal shopping service in late 2013, which will be free of cost and available to all flyers. Spokeswoman and model Erin O’Connor spoke highly of the service, saying that the shoppers have great insight and have pulled items for her before she even arrived at the airport. Each one of the personal shoppers is multilingual and an accredited stylist, and their service is available 24 hours a day.


Customers can book appointments for a bespoke consultation ahead of time or upon arrival at the Heathrow Airport, saving themselves the effort of browsing in the crowded duty-free stores. The service works in collaboration with over 300 retailers at the airport, including Tiffany & Co., Cartier, Gucci, Burberry, and Prada. This first-of-its-kind service allows travelers to make the most of their time and ensures a relaxing trip.

[h/t] Luxury Launches, Airport World

+Bespoke Experience
+Heathrow Airport

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