Customers can scan their passports to check-in for international flights via their mobile devices

United Airlines has updated its iOS and Android app to enable international travelers to scan their passports on their own within 24 hours of departure using their smartphone camera. It is the first U.S. airline to offer customers the ability to scan their passports to check-in for international flights via their mobile device.

The beta launch of this passport scanning functionality on the United app gives customers the convenient option of either verifying their existing stored passport data or scanning their passport. The app uses the device’s camera feature to capture travelers’ passports, in a similar way to how many mobile banking deposits function. A third party (the credentials management service Jumio) will then verify the scanned passport information for additional security and to help prevent fraudulent activity.

UP YOUR QUOTA FOR JUST $15 A MONTH
PSFK’s Premium Subscription provides access to a database of over 100,000 articles featuring new ideas, interviews, analysis and opinion on the latest innovation in brand, customer and retail experience.
Already a subscriber? Log in
(powered by Wallkit)