Concept design meant to alleviate overcrowding, passenger frustration

Boarding public transportation, particularly during rush hour, can be a harrowing experience. In a world where riders of certain transit systems need to be hauled off subway cars by attendants for fear of overcrowding, efficient distribution of commuters is paramount for their safety and comfortable transport.

However, optimal distribution of passengers across subway cars has remained an elusive goal for transportation engineers and designers. Upon arriving at a station, New York subway car doors stay open, on average, for less than 30 seconds. This leaves minimal time for riders to discern between less-crowded subway cars and those at capacity.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in