Time to embrace the hyper-connected consumer and her readiness for a personalized, synchronized, multi-device, communal, omnichannel retail experience before, during and after the store visit.

After five years of publishing our survey on retail trends, we had hoped to play a part in inspiring the radical evolution of retail but during that time all we have seemed to witness iteration upon iteration. There seems to be less and less stores and more and more owners and operators who search for ideas to fix retail.

We don’t need to fix retail. We need to change it. Our Future of Retail 2015 report demands that the stores in our towns, in our malls, in our transport hubs and everywhere we access them embrace the hyper-connected consumer and her readiness for a personalized, synchronized, multi-device, communal, omnichannel retail experience before, during and after the store visit.

BASIC MEMBER CONTENT
This content is available for Basic Members.
Already a member, log in