Best of 2014: J. Crew’s Hand-Written Ad Is Customer Service Perfection

Best of 2014: J. Crew’s Hand-Written Ad Is Customer Service Perfection

Creative Director Jenna Lyons writes a full-page thank you note to a fan

Tiffany Nesbit
  • 30 december 2014

The quest to find a swimsuit that fits perfectly is never-ending. Beach-goers have to wade through the plethora of fabrics and textures, linings, cup and strap sizes, and the list goes on. With warm weather fast approaching, every woman is on the hunt for a swimsuit with the perfect fit, except for journalist Jenni Avins.

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