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Interview: How We Can Shape The Future Thoughtfully
Devon Powers, PhD in media, culture and communication, shares insights from her research on trends, futurism and consumer culture ahead of her talk at PSFK's CXI 2018 conference
23 April 2018How AI-Powered Chat Kickstarts Customer Relationships
Intelligent bots can automate outreach and build profiles of new customers, freeing up CX staff to focus on relationship building at a higher level
23 April 2018The Latest
PSFK’s CXI 2018 conference brings to life key trends in customer experience through talks and activations by pioneers at well known and new companies.
Steve is the co-founder and SVP of business operations for Estimote, a startup that is creating a new ecosystem of mobile applications utilizing iBeacon technology. Through its SDK, over 40,000 developers are creating applications that can sense an object’s ownership, location, temperature, motion and proximity to an Estimote sticker. Steve is a former programmer who, prior to Estimote, provided software and systems-level solutions to Apple and Google.
DoSomething.org CEO Aria Finger shares what it takes to have a successful brand partnership
What’s New For Members
PSFK’s Customer Service Debrief is a how-to guide for businesses to develop, integrate and optimize their use of bots in customer service applications.
DownloadThis paper explores how brands are leveraging technology to enhance engagement through product packaging.
DownloadIn its 12th year, PSFK will host a multi-track event that shares, analyzes and explains innovation in the new consumer experience. Join us May 18th in NYC!
DetailsIn our latest podcast episode show, we look at how beauty brands are creating new offerings that appeal to health and environmentally-conscious consumers
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