The Founder of, an AI-powered personal assistant service, helps us chart the gratitude needed when working with non-human schedulers

People love Amy! They love her ability to schedule meetings so much that they choose to share their feelings with the world:

That is obviously wonderful and something we are very proud of, but what absolutely fascinates me is how they interact directly with Amy and the fact that we had to engineer and model an intent called Gratitude in our system(assigning an Intent, or purpose if you will, is one way for Amy to understand what you are asking her to do and enable her to have a human-like conversation.) I am not talking about the kindness we see embedded throughout the scheduling process, such as:

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