When cyclists ride on bumpy roads, Auto-Complain notifies government agencies with app and visual cues

Florian Born wants to simplify communication between cyclists and government agencies responsible for road maintenance. He has created an application dubbed Auto-Complain that connects to a paint unit mounted on the bike chassis. The app detects bumpy patches of road via a phone's accelerometer, and signals the paint unit to mark the bumpy areas so government officials can quickly identify areas requiring attention.

The app also automatically sends a message to the appropriate governmental department, based on location data for the location the app detected a problem. Besides a mounting pile of electronic notifications, the cumulative paint swatches of multiple cyclists makes the patch easy to identify for workers sent to investigate. By crowdsourcing these notifications, Auto-Complain also automatically prioritizes repairs by providing larger paint swatches and more notifications for areas that see a lot of traffic.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in