Hotels Can Now Create Mobile Apps That Put Their Customers In Charge
PSFK speaks to the co-Founder and president of one software company that allows the travel and hospitality industry to streamline guest and staff communications, creating better experiences for both parties
As a frequent traveler, you probably have mobile apps that make your trips as streamlined as possible. Pre-screening paperless airline tickets? Check. Uber? Check? Vino Volo? Check. You hotel reservations with all you need? Umm, no?!
Frequent travelers know that most hotel booking and itinerary management apps are at best basic. They provide your confirmation number and stay details—not much else. Well, there’s a cure for that. With ALICE, a communication and workflow management tool for hotels and hotel guests, travelers will be able to interact with booking, with onsite staff, and even with their room directly through their phone.