Upon expanding into 90 new markets, Alaska Airlines uses design in a new way

For the first time in 25 years, Alaska Airlines has refreshed its brand identity: updating visuals such as signage, paint jobs, online platforms, uniforms, and milage plan materials. While part of the change was due to technicalities, it was also made to expose the company's roots and communicate what lies at the heart of the business.

Alaska made it clear to PSFK that the only thing changing was its visual identity. Marianne Lindsey of media relations explained that all on-board products, including entertainment, Pacific Northwest-inspired cuisine, comfortable cabin and friendly customer service have been, and will continue to be, integral to the Alaska experience.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in