PIN pads, card readers and screens have no place in the cash withdrawal of the future

Designed by self-service technology provider Diebold, Citibank’s newest ATM prototype Irving strays from conventional designs by eliminating the need for PIN pads, card readers and even screens. In their place, the machine will employ near field communication (NFC) technology to identify customers through their phones, wherein interactions will proceed on users’ respective mobile screens. An accompanying app will employ an eye scanning process for user verification, thanks to iris identification software provided by Eyelock, before prompting users with their options.

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