Early-Stage Investor: Technology Is Eating Restaurants and the First Course Is QSRs
The General Partner at Bowery Capital enumerates tech's influence on the restaurant industry
Technology is completely reinventing the modern dining experience, and the days of the luddite restaurateur are numbered. Startups are enabling certain parts of the restaurant industry to be faster on their feet and more aware of the behaviors of both consumers and employees. We see the most pronounced movements in the QSR (Quick Service Restaurant) industry–logically so due to the character of the business: high customer frequency and lower emphasis on human service.