Taco Bell’s Chat Integration Lets You Order Fast Food From Bot

Taco Bell’s Chat Integration Lets You Order Fast Food From Bot

A partnership with Slack helps hungry office workers quickly place their orders

Michelle Hum, PSFK Labs
  • 14 april 2016

Fast food chain Taco Bell launched a chat bot into group messaging platform Slack with an AI-enhanced ordering system.

The system, dubbed Tacobot integrates into Slack’s platform so people can message it similar to how they would message a person. Tacobot responds to simple commands and questions about the menu and has pithy comebacks for questions like “what came first, the chicken or the egg?” similar to AIM chatbots of the early 2000s.

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