This startup provides a concierge to handle your customer service issues

Calling a customer service line has become an obstacle course. GetHuman launched a service that lets users hire a temporary personal assistant who will call a service line on their behalf.

To get started, users choose the company and issue they need help with from a list on their website. Prices range from $5 to $25 depending on the company and complexity of the issue, but GetHuman offers to fight for refunds and returns, resolve account issues, dispute bank fees, or even call cable providers for those looking to cut the cord.

READ THIS ARTICLE FOR $15
$15 provides access to this article and every case-study, interview, and analysis piece that we publish for the next 30 days. Our Premium Subscription also provides access to a database of over 100,000 articles on innovation in brand, customer, and retail experience.
Already a subscriber? Log in