160,000 citations have been contested in London and NYC thanks to 'DoNotPay'

A 19-year-old created his own version of a robot lawyer utilizing AI. Joshua Browder is the founder of DoNotPay, a program that lets anyone contest a parking ticket for free. The program is set up in a way that asks a series of questions, which makes it easy for users to follow and get the help they need. This chatbot lawyer has been able to assist 250,000 cases and won 160,000 cases since its conception less than two years ago.

The process is set up in a simple manner. A user simply logs on and initiates a chat. The chatbot starts off with basic questions then hones down on details to provide clear directions on what to do. For example, it will ask if a user had to park quickly because of an emergency. If yes, the bot provides a link to start the appeal process.

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