Voice-Activated Wearable Could Improve Communication At 70 Stores

Voice-Activated Wearable Could Improve Communication At 70 Stores
Retail

The Container Store is betting on a new device to help employees talk with each other and deliver relevant information to customers

Rachel Pincus
  • 1 july 2016

To the shopper casually browsing a large store, the way employees use the overhead system to communicate with each other in obscure codes must seem rather antiquated. The Container Store will soon be replacing walkie-talkies and their broadcasts with a voice-activated wearable developed by Theatro that answers questions like Amazon Echo or Siri. It also offers employees instant access to a variety of information: they can check inventory and request items from the stock room without rushing to a computer.

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