Chatbots Are Getting Lessons In Empathy From A Machine

Chatbots Are Getting Lessons In Empathy From A Machine

Koko emulates human-like responses to make AI interactions more fluid and productive

Sara Roncero-Menendez
  • 12 august 2016

Chatbots are not known for their sensitivity or their human-like responses: ask Siri or Alexa what to do if you’re stressed or depressed and they won’t lend much of a sympathetic ear. Koko, however, is a new service that could make bot interactions more beneficial to those who are suffering.

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