HoloLens-Enabled Elevators Help Repair Technicians Minimize Delays

HoloLens-Enabled Elevators Help Repair Technicians Minimize Delays
Augmented & Virtual Reality

Engineering firm ThyssenKrupp is using mixed reality to take the lift industry to new heights

Ido Lechner, Home Editor
  • 22 september 2016

ThyssenKrupp, the multinational conglomerate that brought you the MULTI elevator system, has recently announced the implementation of Microsoft’s Hololens out in the field where technicians and engineers will benefit from minimized delays and matchless workflow. Fusing cloud computing and digital IoT solutions with an augmented reality interface, the software and engineering giants have devised a solution dubbed MAX.  MAX facilitates the real-time prediction of repairs and component replacements, priming experts on potential issues before they arise.

As buildings grow progressively taller, the demands for technology to parallel that growth in order to meet day-to-day standards is critical. For instance, how people get from the ground floor to the 100th floor in a reasonable amount of time.  MAX, which provides visualizations from every angle and scale to inform decisions, historical timelines of elevator malfunctions, and voice-activated video conferences to coordinate a ‘plan of attack,’ will be instrumental in driving the technical developments for seamless elevator rides.

“Together, thyssenkrupp Elevator and Microsoft HoloLens are empowering service engineers to do their jobs safer and more efficiently. With Skype on HoloLens, thyssenkrupp technicians can be hands free while on the job, even when making remote calls to subject-matter experts and sharing holographic instructions between users. This enables more flexibility while also complying with safety regulations,” General Manager of Marketing for Miscrosoft Hololens Scott Erickson told UrbanHub.

Hololens-Enabled Elevators

Hands-free, data-rich and intuitively designed to deliver actionable information at the right time, MAX will offer a refresher on how to fix virtually any component before a technician even gets on-site. Not only will the software regulate information on a need-to-know basis, it will also effectively offer training to streamline the fix in a stress-free and educational environment. The result will go unseen to most—as it should—but the technology will serve to accelerate the growth of megacities seamlessly as buildings require rapid, labor-intensive maintenance to keep it all running.


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+mixed reality

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