Why The Apple Watch Is Taking Foot In The Restaurant Industry
An app for the wrist-mounted device is looking to revolutionize customer service for staff
From tracking workouts to connecting you to the world, the Apple Watch has a long list of capabilities. With the launch of a new app called ResyOS, the Apple Watch will make its first foray into the restaurant business. The app is hoping to improve customer services by being able to alert restaurant staff when a VIP guest arrives, when a meal is taking too long to be served and when diners are ready to leave.
Famed chef and restauranteur Danny Meyer has partnered with Resy to debut the new app sometime this month when the iconic Union Square Cafe in New York City reopens. All managers and sommeliers at the restaurant will be wearing Apple Watches during services to better listen and respond to guest needs. The app will alert staff through a light vibration on their wrist when a customer is in need of service. The control center of all of the alerts will be an iPad at the restaurant’s host stand which will send information from the back-end system out to the watches.