A new company called Blend is trying to bring AI to the consumer level with new customizable digital helpers called Genies

Artificial intelligence has changed the face of communication as we know it. One of the most exciting innovations for businesses in this sense has been the chat bot. A chat bot is basically a computer program that mimics conversation, whether over the phone, through email, or within a chat box. The artificial intelligence behind these bots can be uncanny, and it makes a huge difference in business interactions. As such, bots are cropping up in shops all over the place, including Facebook Messenger, Kik, and Telegram. Businesses are turning to handy AI programs to handle everything more efficiently and reduce their bottom line. However, businesses are not the only ones who can benefit from a chat bot, and one company called Blend wants to make chat bots an everyday occurrence on the consumer level.

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