Artificial Intelligence Reinvents Staples’ Easy Button
IBM Watson collaborated with the office supply brand to make "that was easy" even easier
A recent partnership between Staples and IBM Watson has birthed a new iteration of the famous “easy” button, one that’s powered by the latter brands’ cognitive technology. The artificial intelligence device, which recently entered alpha and beta testing, promises to bring the on-demand world to the office by making it easier than ever to procure workplace necessities, track shipments and speak to customer service.
At the tap of a button, voice command interprets and fulfills your command faster than you can say, “that was easy.” Over time, the button will actually learn your preferences including product preference, quantity and scheduling orders, and will prompt you with purchasing options if it senses you’re running low on certain items. The button will also operate digitally in the form of an app, or via SMS, email and Facebook Messenger.