menu

Ford Is Working To Make Car Repair More Automated

Ford Is Working To Make Car Repair More Automated
Automotive

Customers can drop their vehicle off for repairs at a Ford dealership without speaking to a representative

Zack Palm
  • 24 march 2017

Hate the effort involved in dropping off your car for repair? Ford Motor Company wants to make the process a whole lot easier. Having teamed up with Panasonic to establish an automated kiosk, customers can now drop off their vehicle, keys and receive a new one without having to speak to a representative.
The kiosk outside a Ford dealership scans the customer’s identification to get their profile ready in order to set up their appointment for the repairs they need. Once the appointment is set, they can drop off their keys and create a security pin to pick them up. The dealership then sends the customer an email notifying them that their vehicle has been repaired and is ready to get picked up. Ford has made the kiosk available 24/7, providing the freedom for customers to drop their vehicle off at their earliest convenience.

A 90-day trail program for the kiosk has started at a dealership in Birch Run, Michigan.

Ford Motor Company

+automated kiosk
+Automotive
+Car
+car repair
+ford
+Ford Motor Company
+retail
+technology

More in Automotive

Automotive

Nissan Campaign Teaches Women In Saudi Arabia How To Drive

Women in the country will be allowed to drive for the first time beginning in June

18 January 2018
Automotive

Trio Of Concepts Explores Japanese Design At The Detroit Auto Show

Traditional Japanese crafts find new applications in vehicle concepts at the 2018 North American International Auto Show

18 January 2018

The Latest

Event

PSFK is proud to host a special half-day conference with expert speakers on new opportunity in brick & data retail

January 17, 2018 | New York City
Video

Bobby Jones, Chief Marketing Officer at Peace First and co-author of Good Is The New Cool, shares his guidelines for marketing to a new generation of socially conscious consumers

September 27, 2017
No search results found.