DIY Tools Let Anyone Create Their Own Chatbot

DIY Tools Let Anyone Create Their Own Chatbot
Design

Dexter provides people with a simple template and easy-to-follow directions to creating their own interactive AI

Zack Palm
  • 8 may 2017

For those who don’t know how to code, creating a chatbot to respond to someone based on the question they ask seems near impossible. The goal of a chatbot revolves around helping someone without them having to interact with a real person. This makes these programs a useful tool to streamline processes, such as purchasing products online when a person browsing a website can’t find what they want to buy. Dexter, a startup technology company owned by Betaworks, allows anyone to create their own chatbot, even if they don’t know how to code.

Traditionally, there are two types of chatbots: one gets designed around a set of defined rules it has to follow, while the other, a more advanced version, has machine learning. The one with rules only responds to specific commands it receives. Any phrase a programmer did not input into its code, it won’t respond to as it doesn’t understand. The advanced version has an artificial intelligence installed allowing it to learn from conversations it has with various people over a period of time. Both require a background in coding to create and launch.

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Dexter keeps this process straightforward by providing users with a simple, defined rules chatbot. To start, a user can choose to begin with one of Dexter’s numerous pre-made templates, rather than having to kick things off from scratch. Before a user starts, the website provides a brief tutorial to make inputting the commands easier and fluid. A user then opens up the editor inside the template to customize the possible responses someone would have for the chatbot and what the program should say and do in response. If the chatbot were to serve as an assistant in an office, it could list the rules of a particular task someone had forgotten about, or have the program respond to a basic question, such as what’s the weather report for Thursday.

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With the possible questions and responses placed in, a user can test out their new chatbot to make sure it processes everything accurately. If everything looks good, the chatbot gets launched onto social media pages, or other digital platforms, for anyone to reach out to. A user has the option to review the chatbot’s chat logs to see the types of people visiting the program if the chatbot preforms its task correctly, and they can see if the program needs to have additional questions and responses.

Anyone can jump on Dexter’s website to create their own chatbot for free until the program’s userbase grows to 100 unique users.

Dexter

For those who don’t know how to code, creating a chatbot to respond to someone based on the question they ask seems near impossible. The goal of a chatbot revolves around helping someone without them having to interact with a real person. This makes these programs a useful tool to streamline processes, such as purchasing products online when a person browsing a website can’t find what they want to buy. Dexter, a startup technology company owned by Betaworks, allows anyone to create their own chatbot, even if they don’t know how to code.

+AI
+AI
+artificial inteligence
+betaworks
+chatbot
+online shopping
+technology

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