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This Smart Pharmacy That Is Your Doctor, Nutritionist & Search Engine All In One

This Smart Pharmacy That Is Your Doctor, Nutritionist & Search Engine All In One
AI

In our latest Future of Health report, Pillo cofounder and CEO Emanuele Musini told us about their AI bot that is rescuing people from painfully long pharmacy wait lines

Emily Wasik
  • 14 july 2017

If we have Siri to set our alarm clocks, Tesla to be our personal chauffeur and Alexa to curate our musical playlists for us, why wouldn’t we also have an AI bot to manage our health?

Pillo Health has combined facial recognition, video conferencing and machine learning to create a personal health assistant that can answer your health questions, connect you directly with healthcare professionals, and securely manage your vitamins and medication. Unlike other health tracking companies like Fitbit and Apple, Pillo Health set out to create more than just a ‘smart device’ but ‘someone’ – a doctor, pharmacist, fitness coach, Google search engine and nutritionist all in one.

Coined a ‘personal pharmacy’, Pillo can recognise each user’s face and voice, have a conversation with you, learn more about you as time goes by, dispense the proper pills at the appropriate time, and automatically reorder medicine before it runs out.

“Whether you’re a fitness enthusiast, caregiver, or simply need some help with your wellness regimen, Pillo gives you the tools and information that you need to stay healthy,’ Pillo Health’s website says.

I caught up with cofounder and CEO Emanuele Musini to find out more about the AI bot that is rescuing people from painfully long pharmacy wait lines or needing to remind themselves or their loved ones to take their meds.

What is Pillo and how did the company come into fruition?

In 2005, my father passed away because he was not taking his medicine properly and since then I discovered that 125,000 people per year in the U.S. die because of this. Pillo is the first AI healthcare assistant with a mission to bring health into the home, allowing our healthcare partners to monitor and deliver personalized services to their patients, significantly improve health outcomes and reduce costs. This is a true revolution in value-based care.

Who do you see as Pillo’s biggest competitors and what sets Pillo apart from them?

Alexa is the most successful platform, however, it’s not a direct competitor because it doesn’t offer a fully integrated healthcare solution. Pillo stores and dispenses pills and engages proactively with patients using facial recognition and Natural Language Understanding. It is more of a robotic nurse for the home—a ‘someone’ rather than a ‘something’. 

How is Pillo incorporating technology to create a personalized experience?

Everything we are doing for Pillo is consumer-centered, as we believe that the more personalized the experience, the more effective the results. First of all, we have a camera that can easily recognize people’s faces. This makes the interaction personalized from the very beginning. Secondly, the anthropomorphic look of Pillo makes people feel they are talking to a someone that they can relate to on an emotional level. 

What do you feel will be the most important impact of intelligent health assistants on society?

Initially the benefits will be increased health and reduced healthcare costs. Once we have enough data, we will be able to deliver even more personalized treatments.

What are some of the biggest ideas and shifts that we’ll be seeing in the health industry in 2017 and beyond?

Predictive algorithms teamed with big data analytics are going to revolutionize healthcare. We will have new personalized treatments available.

What are the important consumer attitudes and behaviors around health and AI that you see shaping the marketplace?

Consumers are mostly still unaware of the big changes that are about to happen. Soon everyone will have much more control over their health. It’s a silent movement starting with wearables but it will trickle down into everything we do.

What can we expect next from Pillo? Are there any new launches or projects on the horizon?

We have a series of pilots on our timeline before our big launch next year. Stay tuned!


In our Future of Health report, we envision patient records transforming into living health databases that evolve alongside an individual and ultimately power the entire system to provide a precision level of care.

Download the Future of Health report now!



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