In Brief

The Future of Retail 2018 outlines how companies can transform stores into experience centers that extend supply chains and digital commerce platforms

PSFK’s Future of Retail 2018 provides a roadmap to help retailers build more compelling experiences with shopper data. Members can download the report today or all readers can immerse themselves in the findings at our retail conference on Jan 17, 2018

The research findings presented in this report tell a new story. They tell us of a kind of rebirth for brick-and-mortar retail, and we should all be left energized and motivated after reading every page.

We’re not going to say that old ways will suddenly reappear: opportunity might be presenting itself but we still all need to change to meet the needs of the new shopper. Malls and shopping centers will never function the same, stores will provide a different experience, and mobile tools will provide a complementary service.

Blended retail is a single channel vision that mixes real world experience with dynamic data to allow retailers and brands to connect with the needs of the customer—and it ultimately drive sales. Leverage the contents of the Future of Retail 2018 report as a framework to guide your innovation strategy to rebuild a rich and effective brick- and-mortar retail approach today.

The Future of Retail 2018 outlines how companies can transform their stores into experience centers that extend their supply chain and digital commerce platforms, creating mutual value with a focus on shopper experience. Members can download the report today or all readers can immerse themselves in the findings at our retail sessions on Jan. 17, 2018.

PSFK’s Future of Retail 2018 provides a roadmap to help retailers build more compelling experiences with shopper data. Members can download the report today or all readers can immerse themselves in the findings at our retail conference on Jan 17, 2018

The research findings presented in this report tell a new story. They tell us of a kind of rebirth for brick-and-mortar retail, and we should all be left energized and motivated after reading every page.

We’re not going to say that old ways will suddenly reappear: opportunity might be presenting itself but we still all need to change to meet the needs of the new shopper. Malls and shopping centers will never function the same, stores will provide a different experience, and mobile tools will provide a complementary service.