Amazon Is Sending Alexa To The Workplace

Amazon Is Sending Alexa To The Workplace

The intelligent assistant aims to make office tasks simpler

Emma Hutchings
  • 4 december 2017

Amazon Web Services has announced Alexa for Business to provide employees with an intelligent assistant. Alexa for Business can make various tasks around the workplace easier, such as managing calendars, keeping up with to-do lists, and making phone calls.

Shared Alexa devices can be set up in common areas around the workplace, like conference rooms, huddle rooms, lobbies, and communications centers. The AWS Management Console enables customers to manage devices, enroll users, and assign skills. Alexa for Business works with Microsoft Office 365, Microsoft Exchange, and Google G Suite.

Peter Hill, Director of Productivity Applications at AWS, said in a press release:

“Tens of millions of people already count on Alexa at home, in their cars, and on mobile devices to answer questions, provide news and information, and stay connected to friends and family. Alexa for Business extends the simplicity of voice control to the workplace, while adding powerful tools to help businesses deploy and manage devices, create skills, and deliver voice-first experiences in a scalable way — all backed by the AWS Cloud.”


Many solution and software providers are integrating their business applications with Alexa for Business or developing skills that will allow users to accomplish all sorts of tasks with simple requests. These include Salesforce, Concur, SuccessFactors, ServiceNow, Splunk, Acumatica, Tact, Polycom, Crestron, RingCentral, Teem, Twine, and Zoom.

Companies can use the Alexa Skills Kit and the Alexa for Business APIs to voice-enable the workplace and let Alexa help with everyday tasks like providing directions to offices, finding open meeting rooms, checking relevant transportation schedules, ordering supplies, reporting building problems, or notifying IT of equipment issues.

Customers in the U.S. can now bring Alexa to their workplace with the Alexa for Business Starter Kit, which includes three Amazon Echo (2nd generation) devices, two Echo Dots (2nd generation) devices, and two Echo Show devices.

Alexa for Business


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