In partnership with Microsoft, PSFK's latest report outlines a new vision for the retail experience powered by artificial intelligence

PSFK presents the AI Retail Playbook, exploring a new sea of change disrupting the retail industry: artificial intelligence. From cognitive computing to deep learning softwares, AI-powered infrastructures are driving meaningful and delightful shopping experiences like never before. Developed in partnership with leading technology provider Microsoft, the AI Retail Playbook will help retailers understand these technologies in context with contemporary consumer behavior and the multichannel retail landscape.

The next retail paradigm shift sees offline and online shopping converge into a single, seamless channel. Retailers of all sizes need to be one step ahead of their consumers’ needs and their competitors’ next innovation, requiring agility, adaptability and a digital transformation mindset—with AI as its backbone. Brands and retailers can use insights from the AI Retail Playbook to develop an AI strategy for enhanced customer relationships across multiple platforms and devices.

The free report includes:

  • 10 trends defining AI-integrated retail experiences
  • 4 step-by-step illustrated scenarios highlighting AI-integrated retail channels
  • Key opportunities to ensure proper deployment and actionable success
  • 4 best-in-class case studies spotlighting real-life retailers leveraging the power of AI
  • Insights and thought-leadership from AI, retail and technology experts

The AI Retail Playbook, presented in partnership with Microsoft, outlines a new vision for the retail experience—heavily personalized, proactive service that uses the power of artificial intelligence to place the customer at the center of operations. Download the free report here.

PSFK presents the AI Retail Playbook, exploring a new sea of change disrupting the retail industry: artificial intelligence. From cognitive computing to deep learning softwares, AI-powered infrastructures are driving meaningful and delightful shopping experiences like never before. Developed in partnership with leading technology provider Microsoft, the AI Retail Playbook will help retailers understand these technologies in context with contemporary consumer behavior and the multichannel retail landscape.