Real Estate Company Is Incorporating AI Into The Touring Experience
Bay Area company Zenplace is incorporating "Zenny," a robot aimed at making the home viewing and purchasing experience much easier
Zenplace, a Bay Area-based property management firm, is tapping into robots to help renters find their perfect new home. Instead of sending actual human agents, Zenplace is using “Zenny,” a raised tablet on wheels, to tour their future renters around the property, according to Digital Trends.
Zenny “lives” inside the property, patiently waiting for its next visitor. Anyone who wishes to look around a house or apartment is given a code by Zenplace. They then enter this code on an entry device hung by the door which unlocks it and once they step in, the robot rolls up to guide them. This eliminates the hassle of pre-booking appointments, waiting for late clients or agents, and adjusting viewing schedules at the last minute. With a robot, Zenplace can have an agent waiting at the property 24/7.
The display on the robots replay a livefeed of an agent in a remote location. This means the agent is ready to answer questions that an automated system might not be able to. The agent also controls the robot’s movement around the house.
Clients are able to access information about the properties using the touchscreen. The display can also illustrate exactly how the price was set for the property and provide key information about it’s immediate surroundings. The tablet display also makes the process more streamlined to read and sign contracts.
Zenplace prides itself in its 21st-century approach to property management and leasing. It uses AI and machine learning to set prices, warn property owners to prepare for wear and tear and provide suggestions in property management. Unlike other property managers who have loyalty with service providers, Zenny also automates scanning other providers to snatch a better deal.
For anyone interested in a Zenplace-managed property, the startup has created a dedicated portal for booking appointments.
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