Hilton Makes Significant Facility Upgrades For Its Employees

Hilton Makes Significant Facility Upgrades For Its Employees
Design

Hilton is making its establishments a better place to work, introducing fresh renovations and improved programs in the hopes of creating a happier work environment and encouraging employee loyalty

Sara Roncero-Menendez
  • 25 april 2018

It’s not unusual for hotel chains to make changes that increase the comfort of their locations, but Hilton Hotels is improving its spaces specifically for the employees of its various locations.

The chain’s many locations will soon be receiving upgrades including new lights, fresh paint, revamped cafeterias, new locker rooms and more, which will cost some older hotels up to $100,000. Management is also adding extended parental leave for salaried and hourly employees and a discounted hotel-stays program. Currently, 500 of their establishments are undergoing renovations, with 220 to follow suit.

“Our mission is to be the most hospitable company in the world, and you can’t do that without great people, and you can’t get great people without being a great workplace,” said Matt Schuyler, Hilton’s chief human resources officer, to Quartz. “We can’t have a dungeonous back of house and expect people to have a great workplace.”

Hilton has also relaxed its policies on cell phones and has even built dedicated Wi-Fi networks so employees don’t have to sign on to the guest internet. It has also created more options for uniforms to best fit the employee, rather than the other way around. Hilton Go, the employee discount program, was unveiled in May 2016 and has been heavily utilized by employees and their friends and families.

While workspaces designed to ease stress and increase productivity might seem like common sense to employees, retail workers don’t often receive such considerations. However, Hilton isn’t the only chain taking this approach: Hyatt has taken steps to redesign its front desk to better serve the needs of its guests and employees. All these measures create a happier work environment and encourage employee loyalty, thereby keep facilities running at Hilton’s quality standard.

Hilton Hotels

It’s not unusual for hotel chains to make changes that increase the comfort of their locations, but Hilton Hotels is improving its spaces specifically for the employees of its various locations.

The chain’s many locations will soon be receiving upgrades including new lights, fresh paint, revamped cafeterias, new locker rooms and more, which will cost some older hotels up to $100,000. Management is also adding extended parental leave for salaried and hourly employees and a discounted hotel-stays program. Currently, 500 of their establishments are undergoing renovations, with 220 to follow suit.

+Design
+design & architecture
+employees
+fitness / sport
+hilton
+home
+hospitality
+hotel
+Hotels & Hospitality
+loyalty
+loyalty & membership
+Personalized Loyalty
+retail
+sport & fitness
+Sustainability
+travel
+work

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