Alexa For Hospitality Caters Specifically To Hotel Guests

Alexa For Hospitality Caters Specifically To Hotel Guests
Hotels, Hospitality & Travel

Amazon is partnering with Marriott to introduce a connected system that will be customized for each property, offering hotel guests optimal convenience and the possibility of staying in synch with their digital environment

Kim Windyka
  • 20 june 2018

Amazon is expanding the reach of its voice assistant, Alexa, bringing her to hotels and temporary rentals as part of the new Amazon for Hospitality program. In partnership with hotel giant Marriott, the system will be able to do everything from providing swimming pool hours to controlling guest-room thermostats.

Alexa for Hospitality, similar to the home version, works through enabled devices that include the Echo Dot, Echo and Echo Plus that will be tailored to the specifications of each particular hotel. It will also be seamlessly integrated with existing hotel systems to complete requests for tasks like appointment booking or room service delivery, and third-party apps to play music or exercise.

While the program will eventually be rolled out to a wider variety of properties, Marriott will begin utilizing it at a select subset of hotels and resorts under the Marriott, Westin, St. Regis, Aloft and Autograph umbrellas. Eventually, Amazon hopes to be able to allow guests to connect their individual accounts with the brand to the in-room Alexa as well, allowing consumers to remain synched and take their digital environment with them wherever they travel.

Amazon

Amazon is expanding the reach of its voice assistant, Alexa, bringing her to hotels and temporary rentals as part of the new Amazon for Hospitality program. In partnership with hotel giant Marriott, the system will be able to do everything from providing swimming pool hours to controlling guest-room thermostats.

+Alexa
+amazon
+Delivery
+Delivery & Logistics
+hospitality
+hospitality & travel
+hotels
+marriott
+Shopper Assistance

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