Robotic Coffee Stations Serve Fast And Accurate Orders
CAFE X's automated coffee machines take orders via app and work alongside human specialists, fulfilling two special orders in less than a minute
Serious coffee drinkers are very particular about how they want their order, which can slow down service and make for long line at the cafe. CAFE X is proposing a solution with its robotic coffee station that runs through an app.
Customers can order at a kiosk or on mobile. Machines then prepare the drinks quickly (two orders can be made in under a minute) and with perfect accuracy. While some may worry that this may cost baristas their jobs, CAFE X says that is not the case. The company’s community manager Sam Blum told Business Insider that the focus will be on “humans working alongside technology” rather than replacing them. The machines enable faster service while staff provide the personal touch that make good cafes special.
The venture, back by investor Peter Thiel, plans on eventually expanding beyond coffee shops and into offices and other spaces. Two CAFE X locations are now open in San Francisco.