AI Chatbot Provides Users Safe And Accurate Health Advice

AI Chatbot Provides Users Safe And Accurate Health Advice
Post Purchase & Service

Babylon Health's bot, which outperformed human general practitioners when put to the test, aims to save time and money for patients while providing easy and on-demand access to medical assistance

Todd Neikirk
  • 2 july 2018

UK-based startup Babylon Health has created an artificially intelligent robot that the company claims can diagnose illness as well as or better than practicing doctors. When the bot was given the same General Practitioner exam as England’s doctors, its score was 5% higher than the 5-year average.

The goal of Babylon Health, however, is not for the robot to replace doctors, but to make sure service can be provided to all patients in need. According to Babylon’s founder Dr. Ali Parsa, “The World Health Organization estimates that there is a shortage of over 5 million doctors globally, leaving more than half the world’s population without access to even the most basic healthcare services.”

After the the AI consultation, the bot delivers notes to a doctor and the patient is moved to a telemedicine visit. In addition to the hopefully more accurate diagnosis, Babylon Health also hopes that its program saves patients time and money by not necessitating an office visit.

Last year, Babylon announced $60 million in funding that it will put towards expanding its AI technology. Ultimately, AI and chat-based services help democratize access to medical assistance in an on-demand way, aiding patients in receiving the attention they need.

Babylon Health

Lead image: Babylon via Facebook

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