Hyundai Department Store Will Offer Shoppers Automated Concierge Service

Hyundai Department Store Will Offer Shoppers Automated Concierge Service
Delivery & Logistics

The retail space will rely on Amazon Web Service (AWS) Korea's cloud computing capabilities to help power an innovative retail experience, including food-delivery drones, in its quest to become the nation's Amazon Go

Sierra Holt
  • 23 august 2018

Hyundai Department Store Group recently announced a partnership with Amazon Web Service (AWS) Korea. The new collaboration is to create an online and offline retail model that aims to please local retailers’ desire to adopt the latest technology. The collaboration will establish a system to analyze customer activity and expand information technology through the cloud-computing platform.

Another aspect of this partnership will develop the Korean version of Amazon Go with drones that deliver food and drinks to customers and AI-powered technology for an automated concierge service. AWS Korea will use these new technologies at its department store, which is opening in Seoul’s financial district Yeouido in 2020.

Hyundai’s partnership with AWS reflects a broader cultural movement in Korean retail, which is moving to infuse the shopping experience with new technologies. A similar new alliance in Korea just formed between E-Mart Everyday Inc. and the supermarket chain Shinsegae, which will create a retail location that allows customers to pay for goods through a mobile payment service app.


Lead image: Hyundai department store stock photo from little birdcage/Shutterstock

Hyundai Department Store Group recently announced a partnership with Amazon Web Service (AWS) Korea. The new collaboration is to create an online and offline retail model that aims to please local retailers’ desire to adopt the latest technology. The collaboration will establish a system to analyze customer activity and expand information technology through the cloud-computing platform.

+AI
+Amazon Go
+Amazon Web Service
+artificial intelligence
+Asia
+AWS Korea
+cloud computing platform
+concierge
+Delivery
+Delivery & Logistics
+drones
+Food
+Grocery
+Hyundai Department Store Group
+korea
+retail
+seoul
+store experience
+store experience & design

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