JudgeService is working to make customer reviews as reliable and readily available as possible, enabling businesses to capture their clients best moments as well as speedily respond to any issues

JudgeService, the customer experience platform focused on helping businesses improve, just released a way for customers to share real-time reviews. The platform’s Micro Reviews program allows customers to provide feedback and share their customer experience at a car dealership that will be instantly uploaded to platforms such as Google and Facebook.

The feedback is entered based on a step-by-step survey and can include anything and everything about the experience, from the wait time and interactions with the staff to whether refreshments were offered. If the feedback received through Micro Reviews is negative, the information is sent off to those who need to be informed in order to make any necessary changes.

As consumers increasingly turn to online reviews in the pre-purchase stage of buying a product or service, business are becoming more interested in managing feedback, positive and negative alike. These instant reviews aim to help JudgeService get the most immediate feedback of any business-improvement platform available.

JudgeService


Lead image: using smartphone screen stock photo from Maria Savenko/Shutterstock

JudgeService, the customer experience platform focused on helping businesses improve, just released a way for customers to share real-time reviews. The platform’s Micro Reviews program allows customers to provide feedback and share their customer experience at a car dealership that will be instantly uploaded to platforms such as Google and Facebook.

The feedback is entered based on a step-by-step survey and can include anything and everything about the experience, from the wait time and interactions with the staff to whether refreshments were offered. If the feedback received through Micro Reviews is negative, the information is sent off to those who need to be informed in order to make any necessary changes.