Virtual Concierge Helps Travelers Navigate London Like A Local

Virtual Concierge Helps Travelers Navigate London Like A Local
Hotels, Hospitality & Travel

The app is called Lewis and provides tourists with multiple curated tours that enable them to design their own personalized and memorable travels

Todd Neikirk
  • 29 august 2018

Getting around a major city like London can be confusing for tourists. Even if the visitors can figure their way around the city, they may not be able to make all the sites they want to. Lewis, a new travel app powered by AI technology, acts as a personal concierge so travelers can get the most out of their visit.

The app acts as a chatbot and talks to the user via Facebook Messengers. It is applicable to a large part of London, covering all six of the city’s airports and navigating through nine curated tourist areas in addition to 45 popular attractions. Lewis also diverts users away from crowds and long lines aims to allow the travelers to see the city in an efficient manner, simultaneously helping to reduce congestion.

As brands increasingly turn to Facebook Messenger as an useful conduit for AI assistants, Lewis likewise hopes to reach travelers on the go and provide them with a personal, on-demand concierge. The service can be accessed on multiple app-based platforms.

Lewis


Lead image: using cellphone at red telephone booth stock photo form Maridav/Shutterstock

Getting around a major city like London can be confusing for tourists. Even if the visitors can figure their way around the city, they may not be able to make all the sites they want to. Lewis, a new travel app powered by AI technology, acts as a personal concierge so travelers can get the most out of their visit.

+AI
+chatbot
+concierge
+curated tours
+Europe
+Facebook Messenger
+london
+Shopper education & assistance
+travel
+Virtual Travel Concierge

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