Automotive Parts Retailer Offers Customers Next-Day Delivery Service

Automotive Parts Retailer Offers Customers Next-Day Delivery Service
Automotive

The auto parts giant is currently running the program in 83 markets with plans to take it nationwide, enabling DIY-oriented consumers to speedily fix smaller repairs themselves

Todd Neikirk
  • 19 september 2018

After running a successful pilot program, AutoZone, automotive parts and accessories retailer, is taking its service to the next level by tapping the consumer need for speedy delivery with its home delivery program. The service features over 100,000 different parts and the ability to process some orders up until 10 PM.

This sheer size of AutoZone, with over 6,000 locations, permits the brand the opportunity to run this program. According to Bill Rhodes, AutoZone’s president of customer satisfaction, “Our industry-leading products and customer service now come with industry-leading shipping options. This is an incredibly unique offering.”

This delivery service aims to make it possible for DIY-oriented customers or those with smaller repairs that don’t necessitate a visit to an auto shop to more seamlessly fix their problems themselves. The next-day service will eventually run nationwide and is currently available in 83 markets.

AutoZone


Lead image: fixing car body stock photo from Bhakpong/Shutterstock

After running a successful pilot program, AutoZone, automotive parts and accessories retailer, is taking its service to the next level by tapping the consumer need for speedy delivery with its home delivery program. The service features over 100,000 different parts and the ability to process some orders up until 10 PM.

+Automotive
+customer service
+delivery & logisitics
+shipping

Learn About Our Membership Services

Need Research Help?
As a member you can ask us any research questions and get complimentary research assistance with a 4-day turnaround. Reports inclde stats, quotes, and best-inclass examples on research topics.
Remain Informed & Strategic
We publish several trends reports each month. By becoming a member you will have access to over 100 existing reports, plus a growing catalog of deep topical analysis and debrief-style reports so you always remain in the know.
See Trends Come To Life
Meet your peers and immerse yourself in monthly trend and innovation webinars and discounted conferences.
No search results found.