The pizza chain is hoping to entice customers by letting them order ahead from their phone and pick up their food without wait or human interaction

Lockers for customers to pick up online orders add convenience, eliminating time spend waiting in line and interactions with store associates. Now pizza chain Little Caesars is joining the likes of Amazon in providing the feature, intending to implement pick-up lockers in all of its stores across the United States.

The chain’s Pizza Portal program allows guests to order and pay for pizzas or other offerings at their chosen location. Then, like most other pick-up lockers, the customer enters a PIN and the appropriate compartment opens up for them to take their order. The system uses an omnichannel approach, operating via a smartphone app, online ordering platform and prepayment feature that integrates with digital wallets.

“We’re using our Pizza Portal pickup and mobile app to expand our offerings, as well as evolve our business model in an increasingly diverse and digital marketplace,” says Little Caesars’ president and CEO, David Scrivano, in a statement.

Little Caesars

Lockers for customers to pick up online orders add convenience, eliminating time spend waiting in line and interactions with store associates. Now pizza chain Little Caesars is joining the likes of Amazon in providing the feature, intending to implement pick-up lockers in all of its stores across the United States.

The chain’s Pizza Portal program allows guests to order and pay for pizzas or other offerings at their chosen location. Then, like most other pick-up lockers, the customer enters a PIN and the appropriate compartment opens up for them to take their order. The system uses an omnichannel approach, operating via a smartphone app, online ordering platform and prepayment feature that integrates with digital wallets.