The retail giant is experimenting with innovative outlets in an increasingly omnichannel market, catering to its online shoppers by letting them pick up their orders drive-through style

Walmart prioritizes value and customer convenience, and is accordingly aiming to increase the ease and efficiency of the actual in-store shopping experience. The retailer’s latest Chicago location, set to open in early 2019, will simply be called Walmart Pickup, and will be a location exclusively for customers to pick up their orders of groceries that they placed online.

Upon arrival, the groceries will be loaded into the customers’ cars for them, meaning that they do not even need to exit their vehicle. Walmart already offers pick-up and delivery services to customers at certain locations, but the specialized, drive-in feature is new territory for the store. In addition to the Chicago location, Walmart is testing the concept in  Arkansas and Louisiana.

As consumers purchase increasing percentages of their goods online, retailers are evolving to develop more convenient services to meet the demand. This initiative is part of Walmart’s continued experimentation in integrating e-commerce practices with physical stores.

Walmart

Walmart prioritizes value and customer convenience, and is accordingly aiming to increase the ease and efficiency of the actual in-store shopping experience. The retailer’s latest Chicago location, set to open in early 2019, will simply be called Walmart Pickup, and will be a location exclusively for customers to pick up their orders of groceries that they placed online.

Upon arrival, the groceries will be loaded into the customers’ cars for them, meaning that they do not even need to exit their vehicle. Walmart already offers pick-up and delivery services to customers at certain locations, but the specialized, drive-in feature is new territory for the store. In addition to the Chicago location, Walmart is testing the concept in  Arkansas and Louisiana.